Soccer888 Privacy Policy — How We Protect Your Information

Your privacy is our priority. This page clearly explains what information soccer888 collects, how it is used, and your rights over your personal data as a Malaysian user.

Effective Date: January 2026

Information We Collect

When you register and use the soccer888 platform, we collect certain categories of information to ensure a smooth and secure user experience. This information is gathered either directly from you or automatically through your interactions with the platform.

Account Information

  • Full name and valid Malaysian phone number
  • Email address (if provided)
  • Date of birth for age verification
  • Encrypted passwords — unreadable by anyone

Payment Information

  • Bank or eWallet account holder name
  • Account number (partially hidden)
  • Deposit and withdrawal records in Malaysian Ringgit (MYR)
  • Payment methods used (Maybank, TNG, and others)

Device & Browser Information

  • Device type, operating system, and browser version
  • IP address and network details
  • Language settings and time zone
  • Device identifiers for security purposes

Usage Data

  • Pages visited and session duration
  • Betting and gaming activity
  • Login and logout records
  • Clicks, navigation, and interactions within the platform

Purpose of Data Collection

Soccer888 uses collected information solely for legitimate purposes related to providing platform services to Malaysian users. We do not sell your personal data to any third parties for advertising.

  • Identity and account verification — Ensuring each user is a real individual aged 18 or above who is eligible to use the platform.
  • Processing financial transactions — Accurately and securely verifying and recording deposits and withdrawals in MYR.
  • Platform security — Detecting suspicious activity, unauthorized login attempts, and potential fraud that could affect your account.
  • Service improvements — Analyzing usage patterns in aggregate (without identifying individuals) to improve platform performance and user experience.
  • Service communications — Sending important notifications related to your account, policy updates, or security alerts that require your attention.
  • Legal compliance — Complying with applicable legal obligations, including financial record-keeping requirements under Malaysian law.

Your information will not be used to send marketing messages without your explicit consent.

Cookies & Session Tracking

Soccer888 uses cookies and similar tracking technologies to ensure the platform functions properly and provides a consistent experience for every user. Cookies are small text files stored in your browser when you visit our platform.

Types of Cookies We Use

Essential Cookies
Required for basic platform functions such as login verification, session security, and language preferences. Cannot be disabled.
Performance Cookies
Collecting anonymous usage data to help us understand how users interact with the platform and identify areas for improvement.
Functional Cookies
Stores your preferences like display settings, language, and game options so you don’t have to reset them each time you log in.

You can control or delete cookies through your browser settings at any time. However, disabling essential cookies may impact platform functions and your login experience.

Data Storage, Security & Sharing

All personal data of soccer888 users is stored on servers protected by SSL encryption. We implement appropriate technical and organizational security measures to prevent unauthorized access, loss, or misuse of data. Financial records are kept for retention periods required by Malaysian law for auditing and compliance purposes.

Sharing with Third Parties

Soccer888 does not sell or rent users’ personal data to any parties. Your data may only be shared in the limited circumstances below:

  • Payment processor — Transaction data is shared with local payment service providers (such as banks and eWallet operators) solely to process your deposits and withdrawals.
  • Legal requirements — As required by courts, law enforcement agencies, or relevant authorities in Malaysia through legal procedures.
  • Technical service providers — Third parties assisting us with platform infrastructure are bound by strict confidentiality agreements and are prohibited from using your data for other purposes.

In all sharing situations, your data will only be used as necessary and with adequate protection measures.

Your Rights & How to Contact Us

As a registered soccer888 user, you have certain rights over your personal data. We are committed to respecting and facilitating these rights as permitted by law.

Access Rights

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your information is inaccurate or outdated, you can request corrections via customer support.

Right to Deletion

You may request deletion of your account and related data, subject to legal storage requirements.

To submit any privacy-related requests or if you have questions about how soccer888 handles your data, please contact our support team via email at: support at soccer888.app

We respond to all privacy inquiries within 7 business days. For other general questions, please refer to the page. Frequently Asked Questions this. This policy may be updated from time to time and the latest version will always be available on this page.

Questions About Your Privacy?

If you want to know more about how your data is handled, or to submit privacy requests, contact us or visit the FAQ section for further details.

Bahasa Melayu